So I’ve made the prediction that Marketing and PR (and potentially all comms) will be rolled up into one group. Making the prediction was easy. There are way to many inefficiencies in the way companies communicate. Now I ask myself the “put your money where your mouth is” question: What will this new org look like?
For the first time in 50 years we have a real opportunity to structurally change the way companies organize their communications groups. Reporting structure, team make up, work flow, all of it. It’s pretty exciting to me. But I’m stuck.
Should Marketing job functions be defined by some version of stakeholder alignment? Customers, Employees, Shareholders, Partners. This is basically what we have today but if all functions were in one group that alone would improve things.
- OR -
Should Marketing job functions be defined by what they do? Messaging, Content/Distribution, Research, Support. Again just another condensed version of what we have today. And again if all of these groups were in the same org that would improve many things.
- OR -
Should Marketing jobs be aligned along integration points? Customer Integration, Partner Integration, Internal Integration (Shareholders and Employees), Influencer Integration (this is also where competitive lives). These roles would be defined by integrating feedback and two way communications with these groups into every cycle of the marketing process. Research, measurement and content creation would mostly be handled by agencies but do you also need someone who owns that internally.
None of these are perfect and they all leave out some aspects of Marketing (remember marketing is much more than PR & Advertising). But do we really need those other functions? I think there’s a lot that we can do away with.
What do you think? These are just my raw thoughts from late last night with a few hours to sleep on it. I’d love your feedback. There are no stupid ideas at this point.
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