A manager once told me, “I don’t want to capture what [my employees] know, I want to know how they came up with the solutions to the problems.” We were talking about implementing some early Enterprise 2.0 solutions. The technical solutions aren’t the only hurdle we face today. It turned out that many employees don’t [...]
Be sure to join the New Comm Biz Facebook Page or follow the Twitter account. So what is Social Media? We know what it is when we see it. We can give you examples of social media but you’ll be hard pressed to get a very satisfactory answer out of anyone. Is it the opposite of [...]
Wiki based battle plans? Or Military 2.0? Counterinsurgencies have been called learning competitions. With COIN, the side that learns faster and adapts more rapidly – the side with the better learning organization – usually wins. A good friend of mine just forward me a Department of Defense request (sorry no link it was via email): [...]
Image via Wikipedia SalesForce.com and Cisco are just the tip of the iceberg. Social networking is coming to the business world in a big way. As I said here, traditional marketing is not where the power of new media will be fully realized. CRM is one obvious application that SalesForce.com is taking advantage of. But [...]
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